All ticket purchases are final and tickets are non-refundable. If you can't attend an event, you're welcome to transfer your tickets to an alternative screening up until the screening Start Time by logging into your account.

After your movie has started this option will no longer be available. For instructions on how to transfer tickets to another screening, please see here for how to transfer your tickets.

If you cannot attend your event or any other and wish to give your tickets to another person, you can just email the tickets to them. You do not need to change the name featured on the ticket.

If you require further assistance, please contact our friendly support chat.