All ticket purchases are final and non-refundable. 

All ticket buyers who purchase tickets and set up a MyAccount with Rooftop Film Club will be permitted to transfer their tickets to an alternative screening up until 2 hours prior to the event. You can transfer this ticket for £3 per transaction. You can transfer your tickets by navigating to your MyAccount transfer section and to the Your Ticket section. You can choose the film to transfer to, and click ‘Purchase Transfer’. Missing the transfer window does not make you eligible for a refund.

If you cannot attend your event or any other and wish to give tickets away to another person instead of losing the purchase, you can give them to friends, family, or otherwise simply by emailing the ticket to the person. You do not need to change the name featured on the ticket for that person to attend the event.