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Frequently asked questions

Drive-In Check In Process
The Drive-In at Alexandra Palace
Can I Attend The Drive-In Without a Car?
Drive-In Restrooms
Can I Sit Outside My Vehicle at The Drive-In?
Transfer Policy
Are dogs allowed to screenings?
Are dogs allowed to screenings?
How do I get there?
Food and Drink
Wheelchair Access
Giftcards and Memberships
Remaining tickets
Press
I can't find my ticket confirmation
When are Member Mondays?
What are Member Mondays?
Can I use my membership discount for a friend?
What's a Premium Double?
What size are the seats?
Rain Policy
Is the seating pre-allocated?
Opening times and screening times
Do I need ID to visit Rooftop Film Club?
Do you provide blankets?
What time should I arrive?
What happens if it rains?
Can I buy a ticket as a gift?
Can I give my tickets to someone else?
Can I have a refund?
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